Each individual order is packaged with care. Please us allow 4-5 business days for processing prior to shipping. We estimate 2-4 business days after shipping, but once your order ships it's out of our control. If an item is listed as preorder, we will usually list in the description when it is estimated to ship, but will normally take longer than regular shipping. However, if problems occur, contact LPD for a quick solution. A tracking number will be provided directly to you once your order ships - make us aware if a tracking number isn't sent to you or if it's been lost, we will send a new one. Keep in mind that all of these estimations do not include weekends! 

During the holiday season, please allow a few additional days for our team to pack your order. All orders placed after December 17th will not be guaranteed to arrive by Christmas.

For any and all questions regarding orders, incorrect address, tracking information, please contact us at contact@lovepaigedesigns.com You can also reach us via our contact form.

We do not accept returns or refunds. Also see, Return Policy

We do accept exchanges within 24 hours of purchase Monday-Friday.

We offer a rush option at checkout (USA only) under UPS Next Day Air. We process orders right away for rush shipping orders (sometimes same day).

Please email us immediately at contact@lovepaigedesigns.com and include your order number (found on your packing slip or email confirmation), and an image of what items you received. We will review your order and proceed based on the situation.